Shipping & Returns
Shipping Policy
NEED30 is committed to providing the fastest delivery service possible for all your grocery needs. We offer 30-minute delivery for all orders placed through our online grocery store in Patna only. We understand the importance of convenience, and our team works hard to ensure that you receive your order in a timely and efficient manner.
Return & Exchange Policy
🔒 Refund Policy
1. Satisfaction Guaranteed: At Need30, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your product, we're here to help.
2. Eligibility for Refund:
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You may be eligible for a refund within 1 days from the date of purchase.
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To be eligible, the item must be unused, in its original packaging, and in the same condition as you received it.
3. How to Initiate a Refund: To initiate a refund, please contact our customer support team at need30shop@gmail.com or 7204477465. Provide your order number and a brief explanation of the reason for the refund request.
4. Refund Process:
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Once your request is received and approved, we will initiate the refund to your original method of payment.
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Please allow 7-10 days for the refund to be processed.
5. Non-Refundable Items: Certain items are non-refundable, including items, e.g., digital products, gift cards.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will replace the item or issue a refund as appropriate.