Coccinia (Ivy Gourd) 250g

Return & Refund Policy

Thank you for shopping with us at NEED30.COM. We strive to ensure that you are completely satisfied with your purchase. However, if you need to return or request a refund, please follow our policy below:

1. Return Eligibility

• Fresh Produce: Due to the perishable nature of fresh produce, returns are not accepted unless there is an issue with the quality or if you receive incorrect items.
• Non-Perishable Items: Returns are accepted within 7 days of receipt if the product is unused and in its original packaging.

2. Return Process

• Contact Us: To initiate a return, please contact our customer support team at [Insert Contact Email/Phone Number] within 2 days of receiving your order.
• Provide Details: Include your order number, the reason for the return, and any relevant photos of the product (if applicable).
• Return Authorization: Once we receive your return request, we will provide you with instructions on how to return the product. Please do not return items without prior authorization.

3. Refund Process

• Refunds: Refunds will be processed once we receive and inspect the returned item. Refunds are credited back to the original payment method.
• Processing Time: Please allow 2-10 business days for the refund to reflect in your account after the return is approved.

4. Exceptions

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately so we can arrange a replacement or refund.
• Incorrect Orders: If you receive the wrong item, please let us know right away. We will arrange for a replacement or refund as appropriate.

 

Welcome to NEED30.COM! We are dedicated to delivering your orders promptly and efficiently. Below are the details about our shipping policies and procedures:

1. Shipping Locations

• Service Areas: We deliver to locations within Patna. Please enter your PIN code at checkout to confirm delivery availability in your area.

2. Shipping Rates

• Standard Shipping: We offer a flat-rate shipping fee for all orders within our service areas. Shipping costs will be calculated at checkout based on the total weight and delivery location of your order.
• Free Shipping: Enjoy free shipping on orders above ₹500.

3. Shipping Time

• Processing Time: Orders are typically processed within 1-2 business days.
• Delivery Time: Our standard delivery time is 1-3 business days. For urgent needs, we offer express delivery options. Please contact us for more details.
• Instant Delivery : 30 Minutes 

4. Order Tracking

• Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your order status on our website or via the courier's tracking system.

5. Delivery Issues

• Missing or Delayed Orders: If you experience any issues with your delivery, such as a missing or delayed order, please contact our customer support team immediately. We will work to resolve the issue as quickly as possible.
• Incorrect Address: If you provide an incorrect address and your order is undeliverable, additional shipping charges may apply for re-delivery.